Effective Date: 1 January 2025

At Appsus.io, we strive to provide high-quality CRM solutions, automation services, and technical support. This Refund Policy explains when and how refunds may be issued.

1. Service-Based Refunds

• Refunds are generally not available once work has started due to customized service delivery.
• If a project has not commenced or a billing error occurs, partial or full refunds may be considered.

2. Subscription & Recurring Services

• Monthly or annual subscriptions are non-refundable once the billing cycle has started.
• You may cancel your subscription at any time to avoid future charges.

3. Project Deposits

Deposits paid for custom development, integrations, or automation projects are non-refundable as they reserve our team’s time and resources.

4. Exceptional Circumstances

• Duplicate payment or accidental overcharge.
• Failure to deliver agreed services due to issues on our side.
• Legal obligations under consumer protection laws in your jurisdiction.

5. Requesting a Refund

To request a refund, contact us at [email protected] within 7 days of the billing date. Requests are reviewed within 5–7 business days.

6. Contact Information

📧 Email: [email protected]
🌐 Website: www.appsus.io